FAQs
Frequently Asked Questions
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Yes! If you are interested in working with me, please reach out using the client interest form, emailing me directly at callistacoxtherapy@gmail.com, or scheduling a free phone or video 15 minute consultation.
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I currently do not work with insurance. I am an out-of-network provider. I am able to help you prepare a superbill (receipt) to submit to your insurance for potential reimbursement. Please note that reimbursement is typically only accepted by PPO insurances.
In order to provide superbills, I have to assign you a diagnosis. I will always make sure to include you in the process of adding a diagnosis to your file to make sure that it represents your experience.
This page goes over frequently asked insurance questions, including questions to ask your insurance company.
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$175 for individuals
$195 for relationships (2-5 people)
These rates are for 50 minute sessions. I offer prorated fees for 80 minute sessions if requested.
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Yes, please indicate your fee range for sessions when scheduling the consultation or take a look at this helpful guide. We will re-evaluate how the fee we decide on feels at the 6 month mark.
Low Fee: $70 for individuals and $80 for relationships, through Open Path Psychotherapy Collective, a nonprofit that ensures access to therapy for those who cannot use insurance or pay current rates. I currently have one spot open.
Reduced Fees: $100, $125, $150, and $175. I currently have spots available.
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I currently only offer online sessions across California.
If you would like to receive in-person therapy in California, I am happy to refer you to colleagues within the Stillpoint Therapy Collective who offer sessions in San Francisco, Santa Monica, & Los Angeles. I also am connected to many resources in San Diego and Los Angeles and would be happy to connect you to a local therapist in SoCal.
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Clients may cancel up to two sessions per year for any reason with no charge.
Beyond those two sessions, any absences (late cancellation or no show) will be billed at the full session rate if they are cancelled within less than 3 hours before session time. We can attempt. to reschedule within the week, however this is not guaranteed.
All clients are welcome to come to session as they are, whether that means with all of the lights off and the camera aimed at the ceiling, laying in bed, sitting outside, or parked in their cars. I want therapy to be a safe space to be yourself and to make space for our access needs. I also have a dynamic disability that impacts my ability to work - I may show up to session with heating pads, ice packs, or sunglasses. As I honor your need to cancel, I will also cancel sessions if I am feeling unwell.
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I am careful in documentation & navigation of the current political climate. I do not use AI for any kind of note-taking or clinical work. I do not document information about disabilities, neurodivergence, gender, sexuality, or specific traumas.
I also do not document a diagnosis unless there is an agreement between us that you’d like me to for insurance superbill purposes. We will decide together what diagnosis fits what is happening for you.
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If you haven’t seen it already, this page explains common reasons why you might come to therapy.
The reason you come to therapy is up to you - I provide a safe space for you to reflect, heal, rage, and reclaim. Project LETS, an important grassroots peer support program puts it best in their Mental Health 101 article here.
Therapy should not be an echo chamber and a diagnosis should not be the answer to all questions. There are many things therapy is not, especially those listed in this questionnaire: “Is There Something Wrong or Questionable In Your Treatment?”
You are the expert in your experience. I love this article written by a therapist, “You’re Probably Smarter Than Your Therapist: How to Get What You Came For Anyways.” Therapy should be give and take, relational, and worth your time. See also: “50 Signs of Good Therapy.”
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We can meet over the phone or video for 15 minutes. If texting or emailing is more accessible for you we can do so.
We will go over what brings you to therapy, answer any questions you may have, confirm logistics (phone or video sessions, fees, and policies), and then I will ask if you want time to think about working with me before scheduling.
If I am not the best match, I will always offer referrals to make sure you are connected to someone.
Ready to book a consultation? Schedule here.